FAQ

What is your return policy?

At iNature Skincare, we are committed to customer satisfaction.  For a 100% return or exchange on the price of your purchase for any reason, just ship it back to us in brand new condition within 14 days of your purchase.  See details here.

How much does shipping cost?

Within Australia we use Australia Post Express and there is a fixed charge of $15 for all orders less than $50. Shipping is free for orders of $50 or more.  

For International orders there is a fixed charge of $20 for standard postal service or $40 for courier shipment with DHL.

Do you ship Internationally?

Yes, We ship to all countries that has post or courier services.

Please remember your country may levy taxes, customs fees, or import duties on the purchase that you'll be responsible for. 

How long is the shipping time?

It will usually take 2 to 5 working days for orders to be  processed and shipped and you will receive an email confirming dispatch and tracking details.  Within Australia shipping will normally take 1 to 3 working days. International orders shipped with DHL take 2 to 5 working days for all orders.  Please note that your phone number must be included to use a courier service such as DHL.