At iNature Skincare we are committed to customer satisfaction. If for any reason you are not satisfied with your product, please contact us by email (firstname.lastname@example.org) within 14 days of receipt of your product. You will be issued a returns reference number. Please write this number on the original invoice received with your purchase and return it along with the product to: iNature Skincare, PO Box 271, Kensington, NSW, 2033, Australia. Upon receipt, your credit card will be reimbursed if this was your method of payment, or a cheque or money order will be posted to you. Postage for your return will not be reimbursed.